For all the services contracted, you may pay the whole amount together or you may pay the same upon arrival at the Desert Ship Office in Jaisalmer (Rajasthan). All prices mentioned are exclusive of taxes.
In the event of cancellation of the camel safari due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
- 60 days prior to arrival: 10% of the Tour / service cost
- 30 days prior to arrival: 20% of the Tour / service cost
- 15 days prior to arrival: 25% of the Tour / service cost
- 07 days prior to arrival: 50% of the Tour / service cost
Less than 72 hours or No Show: No Refund
In case of peak season, for camp bookings, a separate cancellation policy is applicable (which can be provided as and when required).
Some cancellation and refund policies are out of our tender: Refund for camp payment will follow the camp’s cancellation policy.
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the camp owners/ contractors we patronize. For unused camp accommodation & missed meals etc. we do not bear any responsibility to refund.
Law & Jurisdiction
For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by Trotters Independent Tours & Travels, will be under the exclusive jurisdiction of the Court of Jaisalmer.
“We had a wonderful experience with the team at the desert ship. Their arrangement was superb and the guides were really very friendly. We loved the food served to us and also had a wonderful time in the evening with traditional rajasthani music and dance. We would really recommend people to go with the desert ship as their services are just superb.”
“What a wonderful trip! This was our first visit to Rajasthan and we are glad to have booked our services from The Desert Ship. Everything was in order from the time we arrived until the time we departed. Our guides were wonderful and went above and beyond their responsibilities to ensure our vacation was wonderful. Thank you The Desert Ship!”